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                Welcome 
              to SpyAgent! 
                 
                1. 
              Getting Started 
                
                2. 
              Installation 
                 
                3. 
              Uninstall 
                
                4. 
              Monitoring 
                
                5. 
              Viewing Logs 
                 
                6. 
              Configuring Logging 
                
                7. 
              General Settings 
                
                8. 
              Advanced Settings 
                
                9. 
              Remote Log Delivery 
                
                10. 
              Scheduling 
                
                11. 
              Content Filtering 
                
			    12. 
              Stealth Mode 
                
			    13. 
              Alert Notifications 
                
			    14. 
              SmartLogging 
                
			    15. 
              Transferring Settings 
                
			    16. 
              Archiving Logs 
                
			    17. 
              Log Filtering 
                
			    18. 
              Report Generation 
                
			    19. 
              Log Cross-Referencing 
                
			    20. 
              Log Searching 
			    
			    21. 
              Quick Installer Creation 
                
			    22. 
              How Do I... 
                
                23. 
              Licensing and Pricing 
                
                24. 
              Troubleshooting 
          
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              Configuring 
              Logging  
             
             SpyAgent's 
              logging settings can be configured by clicking on the LOGGING button 
              on the SpyAgent interface. From there you can check what logging 
              options you want enabled. 
            The following logging options can be configured 
            
              - Keystrokes typed
 
                This logs all keystrokes typed by users of the machine - including 
                'special' keystrokes, like backspaces, shift, control, and more. 
                 
               
              - Windows viewed
 
                This allows you to log all window titles captured from the windows 
                users interact with. 
                 
               
              - Applications executed
 
                This allows you to record all program activity performed by users. 
                 
               
              - Websites visited
 
                This allows you to log all website visits and online searches 
                performed by users. 
                 
               
              - Website content
 
                This logs actual website content of websites visited by users. 
                This is useful in capturing Webmail, MySpace activity, and more. 
                 
               
              - Webmail messages (via the Website Content Logging feature)
 
                 
               
              - Internet Connections
 
                This logs all incoming and outgoing internet connections. 
                 
               
              - Email sent and received (SMTP and POP3)
 
                This logs all incoming and outgoing emails sent and received by 
                users. Attachments are logged as well. 
                 
               
              - Chat Conversations
 
                This logs both sides of chat conversations performed by users. 
                 
               
              - Clipboard activity
 
                This logs all text data that users copy to the Window's clipboard. 
                 
               
              - Documents viewed (file paths)
 
                This logs all documents and files users open and work with. 
                 
               
              - File Usage Activity (creations, deletions, and modifications)
 
              This logs file system creations, modifications, and deletions. 
               
               
              - Files Transferred (uploads and downloads) 
 
This logs files that are uploaded and downloaded by the user via email, FTP,
  and web-browsing.  
                 
               
              - Print Jobs
 
                This logs all print jobs executed by users. 
                 
               
              - Internet Traffic Data
 
                This logs ALL incoming and outgoing internet data transmitted 
                and received by users. All email passwords, FTP passwords, website 
              transmissions, etc, will be logged by this feature. 
               
               
              - Mouse Clicks 
 
This logs all all mouse clicks performed by users. 
                 
               
              - Screenshots
 
                This logs visual screenshots of the user activities. 
                 
               
              - Total usage time of computer during monitoring sessions
 
                 
                 
              - Events Timeline (programs opened closed, websites visited, 
                etc.)
 
             
            Once you are done configuring your logging settings click "OK" 
              to save them. 
             
            Idle Timeout   
            SpyAgent can be set to pause logging if the user is inactive (or idle) 
            for a specific amount of time. When the user is once again active 
            SpyAgent will automatically resume logging. This can be configured 
            under the LOGGING tab as well. 
             
             
            Specific Programs Monitoring  
               
SpyAgent can configured to monitor actions that occur only in specified programs
- other actions that occur outside of the specified programs will not be recorded.
To enable this feature, check the 'Only Monitor Specific Programs' option and
add program names, program file paths, and window captions/titles to the Programs
list, as desired.  
            For example, if you only wish to monitor activity in the 'Notepad'
              program you would add notepad.exe and/or Notepad to the Programs
              list. Adding a browser name or file path (such as iexplore.exe
              for Internet Explorer) would trigger logging for just Internet
              Explorer.
             
             
            Screenshot Logging  
             
            Screenshot logging can be enabled and configured under the "ScreenSpy" 
            tab, or by clicking on SCREENSPY on SpyAgent's interface. The ScreenSpy
             logging settings allow you to control where ScreenSpy stores its
            screenshots,  how often it captures screenshots, and whether the
            entire desktop  window (or just the active window) is captured in
            the screenshot. 
             Screenshot
                  capturing can be set to increase when specific keywords are
                  found in window titles of windows users are interacting with
                  so vital information is not missed.  
             
             
            Clearing Logs   
            SpyAgent's logs can be manually cleared by using the 'Clear all Logs' 
            menu under the LOG ACTIONS menu on the SpyAgent interface, or by using 
            the 'Reset' button within each log viewer. 
             
            
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