SpyAgent has the unique ability to allow you to have its activity
logs delivered to your personal e-mail address or FTP account every
xxx minutes as desired. This allows you to remotely keep tabs on
your employees and children at home (if you are at work, for example).
Email Log Delivery
SMTP Host: You only need to configure the SMTP host if you have clicked on 'Advanced Email Log Delivery Configuration'. This is your mail host that you use
for your email clients. If you do not know this contact your ISP
or system administrator. You can configure SpyAgent to use an alternate
SMTP port on your email host by configuring the host in the following
format - hostname:alternateport (example: mail.spytech-web.com:26)
Recipient: This is where the logs are delivered
to. Most likely your own personal email address.
Mail From: This is the address where your mail
will be sending from. It is a good idea to use your own email address
for this, or you can make up one (but this may not sometimes work
SMTP Authentication: If your SMTP host requires
authentication on outgoing email then this option should be configured.
How to enable this option: you can turn this feature on by
clicking on REMOTE LOG DELIVERY on the SpyAgent window, then going
to the Email Delivery tab.
Once the logs are emailed to you, you can view the logs inside your
own email software that you commonly used. All logs are text format,
and can be saved by simply going to the Save email feature within
your email client.
Frequent Email Delivery Questions
Here are some common questions users have about the email delivery
Q: Does SpyAgent use my email program to send the logs?
A: No - SpyAgent uses its own built in emailer - all logs are sent
Q: What if I am offline, are the logs sent - or will SpyAgent try
to sign on?
A: No - SpyAgent will not send logs, or attempt to send logs, if
your PC is offline - it will
wait until the user is online - then send all logs.
Q: I am using the default SpyAgent Email Delivery options with
mail.spytech-web.com as my server
but it will still not send, what's wrong?
A: Try changing your mail from and SMTP host address to the ones
you use in your own email
software, such as Outlook Express. If you are using an ISP, like
Microsoft Network, the logs
may not send with mail.spytech-web.com as your server because MSN
tends to block outside
party email servers.
Q: Can I test the email delivery without having to wait every few
minutes for SpyAgent to
A: Yes! You can use the "Test Email Delivery" feature within SpyAgent's Email Log Delivery settings screen.
Q: Can I use an alternate port for SMTP - instead of the typical
A: Yes! Simply add ":port" to your hostname (ie: spytech-web.com:26)
to use an alternate port.
Q: Do you have a private, anonymous, stealth email service that
guarantees log delivery in a secure environment?
A: Yes! Our Stealth Email Service features guaranteed log delivery,
with no traces of any kind being stored on our email servers. You
can send/receive email in total security, as well as bypass any
ISP's that block outside SMTP servers. Click
here to read about this service.
FTP Log Delivery
To configure SpyAgent's FTP Delivery click on GENERAL
then go to the FTP Delivery tab. Enter your FTP server and account
information, check what logs you want uploaded, and specify an interval
to have the logs uploaded at (i.e.: every 30 minutes). The logs
will be uploaded in an easy to read HTML or TEXT format (whichever
How to enable this option: you can turn this feature on
by clicking on REMOTE LOG DELIVERY on the SpyAgent window, then
going to the FTP Delivery tab.
Once the logs are uploaded to your FTP account, you can either view
them using a standard FTP client, or possibly via your web-browser.
This depends on your FTP account setup and is independent of SpyAgent's